Refund and Returns Policy

Returns & Exchanges 

If you are not completely satisfied for any reason, you can return an item within 30 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer. 

Please follow these three easy steps to return your item for return or exchange. 

1. Print and complete this Return Merchandise Authorization Form as best as possible.

2. Mail to service@addventor.nl  to receive a Return Merchandise Authorization (RMA) number.

3. Box up your merchandise in the original packaging if you have it. The goods should be well-packed so that we receive them in good condition. Please include the top half of your RMA form in the box. Send it back to us, postage paid, using the shipping label on the bottom half of the RMA form.

Please allow a minimum of 21 days for us to receive and process your return.

Weʼll credit or refund the value of the merchandise total and any taxes you were charged (excluding delivery and handling charges). 

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